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Booking a Place
If you’re ready to book a place on SITE_NAME, you can send a request to the host to book a reservation. If you’re unsure about the listing or its availability, you can also send a message to the host.
To send a reservation request:
On a listing, click Request to Book.
If you see Instant Book, the host is allowing you to book their place instantly. Your reservation will be automatically confirmed after step 4.
Review your reservation details to make sure everything is correct.
Add your payment information, including any coupon code you may have.
Agree to the policies and terms, including the host’s cancellation policy and house rules.
Wait for the host’s response. The host has 24 hours to reply, but most reply within a few hours.
Some hosts require that you complete the Verified ID process before confirming a reservation, which allows the host to get more information about who they’re hosting in their home.
If your request is accepted, you’ll be charged in full for the reservation. If the host declines the request or doesn’t respond within 24 hours, no charge is made and you can try booking those dates with someone else.
If you’re ready to book a place on SITE_NAME, you can send a request to the host to book a reservation. If you’re unsure about the listing or its availability, you can also send a message to the host.
To send a reservation request:
On a listing, click Request to Book.
If you see Instant Book, the host is allowing you to book their place instantly. Your reservation will be automatically confirmed after step 4.
Review your reservation details to make sure everything is correct.
Add your payment information, including any coupon code you may have.
Agree to the policies and terms, including the host’s cancellation policy and house rules.
Wait for the host’s response. The host has 24 hours to reply, but most reply within a few hours.
Some hosts require that you complete the Verified ID process before confirming a reservation, which allows the host to get more information about who they’re hosting in their home.
If your request is accepted, you’ll be charged in full for the reservation. If the host declines the request or doesn’t respond within 24 hours, no charge is made and you can try booking those dates with someone else.
Instant Book listings don't require approval from the host before you can book them. Instead, you can just choose your travel dates and discuss check-in plans with the host. There is no additional fee for confirming a reservation with Instant Book.
Finding a Place
When you book a place on SITE_NAME, you’re making arrangements to stay in someone’s home. Each host has their own style of hospitality, starting with how they like to get to know their guests. Some hosts want to approve reservations, while others are comfortable letting you book their place instantly without waiting for approval.
1. Complete Your Profile
In either case, it’s important to know that SITE_NAME is a community that relies on trust. Complete your profile before you request a reservation with a host, so they can know a little bit about you when they confirm. Your profile should include photos and verifications, especially because some hosts require guests to have a profile photo or Verified ID in order to book.
2. Find the Right Place
With over 800,000 unique listings around the world, you’ll want to make sure the place you choose has everything you need for a comfortable and memorable trip.
When searching for a place, make sure to include your dates and number of guests to get the most accurate pricing. Read reviews, descriptions, house rules, and amenities for each place to see if it’s the right fit for your trip. You can always contact the host if you have any questions about their home.
3. Book It!
You’ve found the perfect place, and now it’s time to make it official. This is where the host’s preferred way of booking will determine how you’ll confirm your reservation.
Instant Book
For hosts who don’t want to approve each reservation, you’ll see a button on their listing that says Instant Book. Like the name suggests, you can confirm a reservation at these places right away. Learn more about Instant Book.
Request to Book
Many hosts prefer to approve reservations before they’re final. In this case, you’ll see a button on their listing that says Request to Book. To submit a reservation request, you’ll need to enter your payment details. Hosts have 24 hours to accept your request, and your reservation is automatically confirmed once they do. Learn more about submitting a reservation request.
Pre-approvals and Special Offers
If you decide to contact the host to ask questions before attempting to book, the host may respond to your message by inviting you to make a reservation with either a pre-approval or Special Offer. A pre-approval is an invitation to finish booking for the dates and number of guests you noted in your message. A Special Offer gives the host the opportunity to provide special pricing, dates, and other reservation details before you book. Learn more about booking a pre-approval or Special Offer.